Returns & Exchanges
At Aqueria, we want you to be completely satisfied with your beauty experience. If a product isn't the right fit for your skin, we offer a hassle-free 30-day return policy for all our premium skincare and cosmetics.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully pack the unused or gently used items in their original packaging, ensuring all safety seals and promotional inserts are included.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5 to 7 business days.